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Frequently Asked Questions

1. Should I notify the neighbors that I am building a new fence?

Yes, your neighbors will need to make arrangements for their pets and secure or remove items left in yard. Neighbors also need to be aware that items attached to the fence may be unknowingly damaged or disposed of during removal.

2. If a bordering fence is shared with a neighbor, who works out shared expenses and/or collects from them?

This is your responsibility. As uncomfortable as it is sometimes to deal with neighbors, the contract is between you and Cedar Creek Fences for the total amount of the contract. Arrangements made between homeowners are between you and them.

3. Does Cedar Creek Fences locate property pins and install new fence on property line?

No. Cedar Creek puts the fence back where it was originally located unless a prior agreement is made to move fence to alternate location(s). Cedar Creek Fences accepts no liability for survey disputes between home owners. If you have concerns about property lines or the fence line we recommend contracting a local survey company to locate and establish property lines.

4. Who deals with HOA’s, deeds, and city codes relating to fence or gate?

Cedar Creek Fences will acquire local city permit(s). It is homeowner’s responsibility to read deed and HOA restrictions related to your fence. HOA deeds and local building codes can restrict easements, heights, stain color preferences, and even materials used.

5. Does Cedar Creek Fences locate underground utilities?

Yes, Cedar Creek Fences will contact Dig TESS to locate and mark underground utility lines. Sprinker lines are the responsibility of home owner. It is nearly impossible for Cedar Creek Fences to locate or identify sprinkler lines since there are rarely any plans drawn up during original sprinker installation.

6. Are old posts and footing removed prior to installing new posts?

Generally yes. Believe it or not it is standard practice and within city codes and AFA (American Fence Association) industry guidelines to cut posts below the grade and re-space the new posts. Cedar Creek will typically remove corner, gate and terminal posts, and depending on locations and quantity of line posts we do our best to remove line posts as well. If otherwise requested, all posts can be completely removed.

7. How deep are posts set in the ground?

To avoid posts from leaning over time all posts are set at least 36” deep, using 5500 psi concrete.

8. How far apart are posts set?

To prevent fences from sagging and leaning all fences are set 6’ apart unless otherwise noted.

9. How is concrete mixed?

Poor concrete mixing can cause concrete to crack and split ultimately leading to leaning posts. Cedar Creek pre-mixes all concrete for all projects including fences before pouring into post holes. This ensure the correct amount of water is added and mix is completely blended. We never dry-mix, which is the lazy way of pouring dry concrete into the hole, adding water and mixing it as best you can. This never ends up well.

10. What grade or quality of picket is used?

Cedar Creek only uses #1 Grade cedar, Clear cedar, or #1 Grade spruce. The number and the term “clear” represent the quality of the wood and the amount of knots or flaws. “Clear is the best with the fewest, if any, flaws or knots. #1 is the best overall value, with very few flaws and knots. #2 pickets are the lowest quality, with the most flaws and knots, and also the least expensive.

11. Do you recommend staining fences?

It is highly recommended to stain all fences. Cedar will last years without stain, but longevity and appearance are reduced. Spruce will deteriorate much more rapidly if not protected with a sealer or stain. If protected with a sealer or stain, and maintained every 3-5 years, a cedar fence can last 15, 20, even 25 years.

12. Do you recommend pre-dipping wood or stain after installation?

The dipping process is the only way to guarantee all pickets, rails, top caps, and trim are all stained completely and consistently on all sides of boards. However, wood is very often acquired in a very moist state and considering stain is oil-based…you got it, oil and water don’t mix. This will cause the need for the fence to be re-stained earlier than desired (2-3 years, instead of the usually 3-5 years). The other option is to wait 2-4 weeks after installation for wood to dry out and then stain, But you will never get to every nook and cranny that dipping does but the stain will last longer. There are pro’s and con’s to both.

13. Does my new fence come with any warranty?

Yes, every project and fence includes a conditional warranty covering defects in workmanship and materials ranging from 3 to 10 years depending on fence, project and products installed.

14. Is your company insured?

Yes, Cedar Creek Fences is fully insured.

15. What is the time frame to have fence built?

Start time varies throughout the year. The two primary factors that affect the start time are business demand and weather. An average start time once contract is signed is approximately 2-3 weeks. The length of time to build a fence also varies. The size of fence, trim options, retaining walls all factor in. An average 150 linear foot fence should take approximately 3 days, maybe four. Just ask, and we’ll be happy to tell you what things are looking like for any given week.

10 year Warranty

When putting a lot of energy and expense into something, we all want to feel good about it when it is complete and know it was money well spent. Nothing can beat the feeling “Peace of Mind” gives us. Cedar Creek provides “Peace of Mind” on every project with a 10-Year Conditional Warranty
  • Workmanship: Cedar Creek will correct any errors in workmanship…period.
  • Cedar Creek will replace any materials determined to be defective.
  • Warranty transferable through remaining warranty period.
  • Complete warranty details will be discussed with Representative.
  • All warranty information will be in writing and will be provided.